This review is for: Square Savings
Savings Square is the online brand for Kirkpatrick Bank in Edmond, OK, so I wasn't surprised to get a woman with a mid-western accent on the phone when I called up for more info about the account. She was friendly, and knowledgeable, and most importantly she didn't work at a call center. People attach varying degrees of importance to customer service, but knowing that I can get a friendly native English speaker on the phone when I have a problem (that's important enough for me to call up for some help) is hugely valuable.
In general, they seem like a solid little bank, with a great rate. Some drawbacks to the account are the lack of beneficiaries, so you may be limited to the amount of money you want/can put on deposit and have insured. And she also mentioned some pretty significant ACH transfer limits with their system - $2k/day and $5k/month for deposits! Numbers like this always surprise me, because this is just limiting their business. However, she mentioned that if you give a call to the bank once your account is set-up, you can request to have those limits permanently raised - and I suppose the absolute worst case is that you just manage all your transfers from your other bank (provided their limits are better!).
Overall, sounds like a pretty good account - maybe good enough to get me past the awful color choices for their website (lime green and white)...
Posted by garcia -- March 19, 2009
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